Privacy Policy

We collect information you provide directly when you interact with our website or services. This includes:

• Contact information: name, email address, company name, and job title when you submit a form, request a Discovery Workshop, or contact us directly.
• Usage data: information about how you interact with our website, including pages visited, time spent, referring URLs, and browser type. We collect this through cookies and similar technologies.
• Technical data: IP address, device type, operating system, and browser version for security and analytics purposes.
• Business data: information about your ERP systems, priority domains, and use cases that you voluntarily share during workshops or consultations.

We do not collect sensitive personal information (such as health data, racial or ethnic origin, or political opinions) unless you voluntarily provide it.

We use the information we collect to:

• Respond to your enquiries and arrange Discovery Workshops.
• Provide, maintain, and improve our Data Product Studio and related services.
• Send you relevant communications about our products and services, where you have consented to receive them.
• Analyse usage patterns to improve website performance and user experience.
• Comply with legal obligations and protect our legitimate business interests.

We will not use your information for purposes materially different from those described in this policy without your prior consent.

Under the GDPR, we process your personal data on the following legal bases:

• Consent: where you have given clear consent for us to process your personal data for a specific purpose (e.g. subscribing to communications).
• Contractual necessity: where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This includes analytics, security, and service improvement.
• Legal obligation: where processing is necessary to comply with a legal obligation.

Under the Australian Privacy Act 1988 (Cth), we collect and handle personal information in accordance with the Australian Privacy Principles (APPs). We only collect information that is reasonably necessary for our functions and activities.

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: we use trusted third-party providers for hosting, analytics, email delivery, and customer support. These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.
• Snowflake: our Data Product Studio runs as a Snowflake Native App inside your Snowflake account. Your data remains in your environment. We do not access, store, or transfer your Snowflake data.
• Legal requirements: we may disclose your information if required by law, regulation, legal process, or governmental request.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS.
• Access controls and authentication for internal systems.
• Regular review of our data collection, storage, and processing practices.
• Restriction of access to personal information to employees and contractors who need it to perform their roles.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete personal data.
• Erasure: request deletion of your personal data, subject to legal retention requirements.
• Restriction: request that we restrict the processing of your personal data in certain circumstances.
• Portability: request a copy of your data in a structured, commonly used, machine-readable format (GDPR only).
• Objection: object to processing based on legitimate interests or direct marketing.
• Withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

Under the Australian Privacy Act 1988, you have the right to access and correct your personal information. You may also make a complaint to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Australian Privacy Principles.

Under the GDPR, you have the right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, contact us at privacy@unifiedhoney.com. We will respond within 30 days.

Unified Honey Inc. operates across multiple jurisdictions. Your personal information may be transferred to and processed in countries other than your country of residence, including the United States and Australia.

Where we transfer personal data outside the European Economic Area (EEA) or the United Kingdom, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Adequacy decisions by the European Commission or the UK Secretary of State.
• Binding corporate rules or other legally recognised transfer mechanisms.

Where we transfer personal data outside Australia, we take reasonable steps to ensure the overseas recipient handles your information in accordance with the Australian Privacy Principles.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your rights, please contact us:

• Email: privacy@unifiedhoney.com
• General enquiries: support@unifiedhoney.com
• Postal address: Unified Honey Inc., 8 The Green #25883, Dover, DE 19901, United States.

For complaints regarding how we handle your personal information under Australian law, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.